Shipping and delivery

Last updated 30 August 2026.

Where we deliver

Canada only. We do not ship overseas from this store. Powder Greens sells in other countries under the same brand, and if you are outside Canada one of those stores will be the right place rather than this one.

We deliver everywhere in Canada, including Toronto, Montreal, Vancouver, Calgary, Edmonton, Ottawa, Winnipeg, Quebec City, Hamilton, Halifax.

What delivery costs

Standard delivery is free on orders over $75, Canada-wide. Below that, delivery is $25. Express Shipping, the fastest option, is available on any order for $25, and you can choose it in the cart.

The price shown is the price charged at checkout.

Order processing

Orders are processed within 24-48 hours on business days, Monday to Friday, excluding Canadian public holidays. Shipping across Canada typically takes 5-7 days from dispatch.

You will receive a shipping confirmation email with tracking details as soon as your order has been dispatched. For logistical reasons, items in the same purchase may be sent in separate packages.

Please make sure your shipping address is correct at checkout. We are not responsible for delays or non-delivery caused by an incorrect address being provided.

Our delivery partners

Tracking

Your tracking number arrives by email once the order ships, no sooner: we only receive it when the package leaves. You can follow it on the Track Your Parcel page.

Returns

Returns are covered separately: see Refunds & Returns for the statutory position, our own policy, eligibility and the returns process.

Questions

Email theteam@customersupport.care and have your order confirmation number from your Stripe receipt ready; it helps us locate your order instantly.